Christopher Cowdray is the CEO of Dorchester Collection and is committed to Diversity and Inclusion
Since Dorchester Collection was created in 2006, we have created a “We Care” culture to ensure all our employees feel truly valued, respected and appreciated for who they are. Our 2,900 employees represent 67 nationalities with 46 different languages spoken. We are truly proud that 50% of our employees have been with us for more than 10 years and a third for over 25 years, which is highly unusual in the hospitality industry. It’s our long-term commitment to diversity and inclusion that has partly contributed to this longevity and our turnover rate being the lowest in the hospitality industry.
We continually strive to build and nurture a culture where inclusiveness and belonging are part of our DNA. The Dorchester Collection Code of Conduct sets out our key work practices, including our commitment to non-discrimination, diversity and equal opportunities. We measure our employee feedback continually through various measures including through Peakon: this tool identified equality as a strong engagement driver amongst Dorchester Collection employees, with the company ranked in the top 5% globally for employee engagement.
Our commitment to uncompromising service and nurturing one-on-one relationships means that “by our people, for our guests” is at the heart of everything we do. Building meaningful relationships across different cultures with our guests simply cannot be done without a strong commitment to diversity, inclusion and belonging.
Our hotels have helped to shape the history of their respective locations. Each with a unique story to tell, they represent their cities’ past and present. As hallmarks of good living, we hope you’ll come with us on a journey of discovery and adventure.
Be our guest, be our story!
CEO Dorchester Collection